askLauritz

Whatever you’re wondering—about skin, scalp, ingredients, routines, or results—just askLauritz. No confusion, no judgment, no “too small” questions.

Whether you’re a total beginner or an ingredient-obsessed researcher (we love both!), our team is here 24/7 to answer everything with science-backed clarity and super-friendly vibes.

Our askLauritz support team is not just support—they’re real product experts, scientists, and skincare nerds (in the best way) who know every formula inside-out. On WhatsApp or live chat, we’re always around—like that skincare BFF who actually reads the label.

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Biotechnology-Based Skincare — Helpdesk FAQs

Quick answers to the most asked product and results-related questions — always accurate, always available.

We typically respond within minutes. Our WhatsApp support is active 24/7 — including weekends and holidays.

Absolutely. Based on your skin condition and lifestyle, we recommend AM–PM routines using Lauritz formulations — layered correctly for clinical efficacy.

Yes. If you’ve already started using our serums, you can share photos or experiences — we’ll track your progress and adjust recommendations accordingly.

You’re speaking with skincare expert — not bots. Every response is grounded in clinical research and Lauritz’s clinical data.