Help Desk New

How can we help?

Let us know your questions, thoughts and ideas via the form below. Our support team will get back to you as soon as possible.

Select a topic

Order & Product Inquiries

- Damaged, incorrect, or faulty item.
- Cancel or modify my order.
- Shipment or delivery issue.
- Help choosing the right product.
- How to use the product correctly.

Contact us for content/Media

Contact us for Distribution

Need Customer Service?

Mon - Fri 9:30AM - 5:00PM EST

Email

help@thelauritz.com

24/7 WhatsApp Support

+91-844-88-62-577

Frequently Asked Questions — Scientifically Resolved

A structured repository of verified answers across product science, order logistics, collaborations, and clinical usage guidance.

I received a damaged, missing, or incorrect product. What should I do?

Contact us within 24 hours of delivery with your order ID and photos & videos. We’ll arrange a prompt replacement or refund based on your case.

Can I cancel or change my order after placing it?

Orders can be cancelled or modified within 1 hour of purchase. After that, they are processed and cannot be changed.

I’m a content creator. How can I collaborate with LAURITZ?

We work with creators who align with our no-gimmick, results-first philosophy. Share your profile or media kit — we’ll review and get back to you.

I’m interested in distributing or retailing LAURITZ. Who should I contact?

We welcome retail, pharmacy, and distribution partnerships. Send us your business details and location — our partnerships team will connect with you.

I have a different query that’s not listed here. What should I do?

Just send us a message. Whether it’s about skincare, logistics, or business — we’re here to help.

How can we help?

Select a topic

Order & Product Inquiries

Contact us for content/Media

Contact us for Distribution

Need Customer Service?

Email

24/7 WhatsApp Support

Frequently Asked Questions — Scientifically Resolved

Lauritz: Biotechnology Meets Real Skincare Science

At Lauritz, we believe that true skincare results come from the perfect balance of cutting-edge biotechnology and clinical research. Our mission is to create serums that are 400% more effective than conventional formulations, backed by science, not marketing gimmicks.

Our USP: Developing Our Own Actives with Biotechnology

Unlike most skincare brands, at Lauritz we develop and standardize our own active ingredients using biotechnology. This ensures:

• Precision-dosed formulations that deliver real, visible results.
• High efficacy at affordable prices, as we cut out third-party sourcing costs.
• Superior quality control, with every batch tested for purity, stability, and performance.

Our serums are engineered to work at the cellular level, ensuring faster absorption and deeper action for measurable transformations.

Our Philosophy

We believe skincare should be scientific, transparent, and results-driven. The beauty industry is filled with false promises and diluted products. LAURITZ was created to change that — every product we design is clinically researched, biotech-formulated, and proven effective on Indian skin.

Our Products

Our serum portfolio is designed to target specific skin concerns with research-backed actives:

Each serum is formulated to deliver visible improvements within days, not months.

Our Commitment to Quality

Every Lauritz product is:

• Clinically validated for efficacy and safety.
• Formulated with precision – no under-dosing, no fillers, no shortcuts.
• Biotech-engineered for Indian skin needs, ensuring stability even in hot, humid conditions.

We don’t rely on gimmicks, celebrity endorsements, or fake marketing. Instead, our results speak for themselves.

Our Promise

We promise to provide scientifically advanced skincare that works. With Lauritz, you don’t just hope for results — you see them.

Popular Searches

Best Niacinamide Serum India | Retinol Serum for Wrinkles | Hyaluronic Acid for Dry Skin | Acne Control Serum | Alpha Arbutin for Dark Spots | Coenzyme Q10 Anti-Aging Serum

If you’re looking for research-backed, biotech-formulated, and affordable serums, Lauritz is your answer.

How can we help?

Select a topic

Order & Product Inquiries

Contact us for content/Media

Contact us for Distribution

Need Customer Service?

Email

24/7 WhatsApp Support

Frequently Asked Questions — Scientifically Resolved

Lauritz: Biotechnology Meets Real Skincare Science

At Lauritz, we believe that true skincare results come from the perfect balance of cutting-edge biotechnology and clinical research. Our mission is to create serums that are 400% more effective than conventional formulations, backed by science, not marketing gimmicks.

Our USP: Developing Our Own Actives with Biotechnology

Unlike most skincare brands, at Lauritz we develop and standardize our own active ingredients using biotechnology. This ensures:

• Precision-dosed formulations that deliver real, visible results.• High efficacy at affordable prices, as we cut out third-party sourcing costs.• Superior quality control, with every batch tested for purity, stability, and performance.

Our serums are engineered to work at the cellular level, ensuring faster absorption and deeper action for measurable transformations.

Our Philosophy

We believe skincare should be scientific, transparent, and results-driven. The beauty industry is filled with false promises and diluted products. LAURITZ was created to change that — every product we design is clinically researched, biotech-formulated, and proven effective on Indian skin.

Our Products

Our serum portfolio is designed to target specific skin concerns with research-backed actives:

Each serum is formulated to deliver visible improvements within days, not months.

Our Commitment to Quality

Every Lauritz product is:

• Clinically validated for efficacy and safety.• Formulated with precision – no under-dosing, no fillers, no shortcuts.• Biotech-engineered for Indian skin needs, ensuring stability even in hot, humid conditions.

We don’t rely on gimmicks, celebrity endorsements, or fake marketing. Instead, our results speak for themselves.

Our Promise

We promise to provide scientifically advanced skincare that works. With Lauritz, you don’t just hope for results — you see them.

Popular Searches

Best Niacinamide Serum India | Retinol Serum for Wrinkles | Hyaluronic Acid for Dry Skin | Acne Control Serum | Alpha Arbutin for Dark Spots | Coenzyme Q10 Anti-Aging Serum

If you’re looking for research-backed, biotech-formulated, and affordable serums, Lauritz is your answer.

• Precision-dosed formulations that deliver real, visible results.
• High efficacy at affordable prices, as we cut out third-party sourcing costs.
• Superior quality control, with every batch tested for purity, stability, and performance.

• Clinically validated for efficacy and safety.
• Formulated with precision – no under-dosing, no fillers, no shortcuts.
• Biotech-engineered for Indian skin needs, ensuring stability even in hot, humid conditions.