ANSWERS TO YOUR QUESTIONS.
What is LAURITZ?
You can read more about us in the about us section.
Are your products safe to use?
All our products undergo stringent safety assessment before hitting the market. All our formulas include highest quality ingredients. The ingredients are thoroughly reviewed against current scientific literature as well as strict global regulations to ensure their safety, efficacy and compliance for topical application.
For best results, we recommend to always follow the directions of use. If you have questions about any ingredient we use, please reach out to us via our contact us page.
Are your products cruelty free?
We never test on our beloved animals.
Are your products fragrance free?
All our products are fragrance free.
Are your products natural?
Since natural is not synonymous to ‘safe’ and synthetic to ‘unsafe’, therefore, we never take into account whether something is synthetic or natural rather we formulate with ingredients that maintain skin’s natural integrity and are biocompatible and sustainably sourced (wherever possible).
Where do you ship to?
We are currently shipping to India only. Please watch out this space for information on international shipping. Across India, we ship to over 16,000 pincodes.
How long will my order take?
We usually process orders within 2 working hours after receiving an order. Once shipped, our logistics partner can take anywhere from 2 to 5 days, to get the order delivered to you. Users in metro cities can expect a faster delivery speed (within 3 days).
What is your return policy?
You can raise a return request to us by dropping us an email at firstname.lastname@example.org and our team will assist you. Return shipments are also managed by us. For more details, please check our return & refund policy page.